Return/Exchange/Sale Item/Cancellation/Refund policy
Return/Exchange
Our goal at Mystic Dream Sarees is to provide our adorable clients 100% happiness. We are here to assist you if you are unhappy with the goods for any reason.
The policy information, when relevant, for the items offered on Mystic Dream Sarees are shown here.
If you discover any issues with the items, you can
Within a day after receiving your merchandise, start the return process. Contact us via email at info@mysticdreamsarees.com or via WhatsApp.
Include your order number, a description of the issue, and a photo.
Don’t forget to save the original invoice and tags.
Only products with manufacturing flaws or problems with quality are eligible for returns or exchanges.
Returns for issues only related to dimensions (size concerns; please refer to the size charts supplied for each product if there are none; if in question, contact us once). or color of the product. Although every attempt is made to provide accurate images of each product’s color and design, actual colors and designs may differ slightly because of various factors like the material’s nature, product finishes changing over time, lighting conditions in the installation location, and device screen settings.
The replacement or exchange product will be mailed to your address when the original product or products have been received at our facilities and the quality check has been completed. You may follow the delivery of the replacement/exchange order on the same order details page.
Refund
If a product is being returned, the refund procedure will start as soon as we have it back at our facility and have finished all quality assurance and verification on our end. Depending on the payment method the consumer used while submitting the order, the refund method may change. After we get the merchandise, please give us up to 7 business days to begin your refund (the method of reimbursement may vary depending on the mode of
In the case of replacements/exchanges, no refund will be issued; instead, the new product(s) will be shipped to the customer only after the original product(s) has/have been returned and minimum shipping charges will be collected in case of exchanges !!!
Sale items
All products purchased during sales are considered final sales and not eligible for returns.
Cancellation
The order once placed cannot be cancelled . NO modification /cancel your order is not possible if your payment is confirmed . To do so, please get in touch with us on WhatsApp +91 80156 31453 or email us info@mysticdreamsarees.com with your order details as soon as possible as orders are sometimes shipped on the same day
Note: replacement/exchange of an item is guaranteed based on stock availability